Please note that the following only relates to the cancellation of Carparison`s brokerage services and therefore does not reflect your retraction rights with the financial services provider of your rental agreement. Yesterday, my newly rented BMW and its old Spec model were delivered. Before being ordered, BMW confirmed that this would be the new specification. The leasing company is Alphabet, but I guess it`s BMW`s fault. Should BMW correct this, because they gave me false information and the fake car of the species? Under the Consumer Contracts Regulations, all goods or services sold in remote buildings or in the annex are entitled to a minimum cooling-off period of 14 days. During this time, you can cancel your purchase for any reason and get your money back. It depends on the state of progress of the agreement. We can`t tell you how much you have to pay in cancellation fees, but we can tell you what contributes to the cancellation fee, including; Your lease agreement must contain a section or clause covering the details of the cancellation. Although not guaranteed, you can find a clause in the fine print of your lease that gives you notice at the beginning of the lease. This short period – maybe 24 or 48 hours — could be the only time you could get out of the lease and return the car without penalty. If your lease does not mention any additional time, you do not have this option.
Simply put, a cooling-off period is the period during which a customer (you) can cancel the purchase of goods or service without paying a fine. It refers specifically to distance sales, such as online, telephone or mail order. It also includes off-premise transactions, such as a personal meeting that did not take place on the merchants` website. Each merchant must display strikingly an 8-inch and 10-inch-wide communication in each sales office and in the sales premises of a distributor`s historic headquarters, in which the written terms of certain sales or leasing transactions are discussed with potential buyers or underwriters, and in each premises of the place of activity in place of a merchant where sales and leasing contracts are made regularly. , which says that your cooling-off period starts from the moment you place your order or enter into a contract – verbal or written – and lasts 14 calendar days. We inform you of our cancellation conditions and our terms of use. If you are considering cancelling Carparison`s intermediation services, please see this documentation. You also have a cooling-off period with your financial services provider. This includes your right to withdraw from the consumer lease. Thank you for your comment. For more information on this topic, please see the following article Do I have a cooling-off period before receiving my vehicle? As we are not aware of the whole situation (if you supplied the vehicle, if you purchased online or at a dealership, etc.), we do not feel able to provide you with specific advice on your situation.
However, we recommend that you carefully read the fine print of your financial agreement.